Contact us
Email hello@gigroo.com.au. We aim to reply within one business day.
Tickets you bought on Gigroo
Reply to your ticket email, or email us with your order number (it’s on your tickets page). Your tickets are always at the link in that email.
Tickets bought from another seller
For shows we list but don’t sell (Ticketmaster, Moshtix, Ticketek and others), the seller handles your tickets, changes and refunds. Contact them directly: their details are on your ticket or confirmation email.
Something wrong with a listing?
Wrong date, venue or lineup? Tell us with a link to the page and we’ll fix it.
Selling tickets
Organisers can start straight away: see selling tickets with Gigroo, or email us about a bigger event.
Accessibility
Need accessible seating or a companion ticket, or found part of the site hard to use? Email us, and see our accessibility page.
Privacy
To see, correct or delete your information, email us. Details are in our privacy policy.